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My Town: Inaugural Certified Tourism Ambassador Star of the Year nominations open | Business

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My Town: Inaugural Certified Tourism Ambassador Star of the Year nominations open
My Town: Inaugural Certified Tourism Ambassador Star of the Year nominations open
GRAND RAPIDS, Mich.-- Experience Grand Rapids today announced the opening of the inaugural Certified Tourism Ambassador (CTA) Star of the Year Award nominations. This award is presented to a Certified Tourism Ambassador who exemplifies excellence in hospitality and customer service. This individual consistently exceeds customer expectations, possesses a strong knowledge of the region and its attractions, and promotes the ideals of the Grand Rapids Tourism Ambassador and the Tourism Ambassador Institute®.  The Certified Tourism Ambassador program is a nationwide, multi-faceted program that serves to increase tourism by inspiring front-line hospitality employees, volunteers, public service staff, community leaders and other proud area residents to turn every single visitor encounter into a positive experience. CTAs help visitors with directions, suggestions about dining or shopping questions, or just serve as a volunteer or friendly, helpful person who makes visitors feel welcome. There are currently 912 Grand Rapids CTAs.  Winners for the CTA Star of the Year will be selected by a panel of judges and recognized at the Impacting Hospitality Celebration on November 20, 2014 in conjunction with the International Wine, Beer & Food Festival.  To nominate a Certified Tourism Ambassador, visit www.experiencegr.com/cta-star

 

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